Not all pure maple sugar candy is the same. Just a few degrees difference during the making of maple candy and the candy can either cool and be nice and melt-in-your-mouth soft or more dry and granular. Both are OK, but here's the tricky part... If the candy is more granular then it ships well, but has a short shelf life before it turns hard and whitish in color. If the candy is more soft, then it has more moisture and a longer shelf life, but can melt during delivery if exposed to hot weather conditions. Our maple sugar candy is towards the softer side, giving it a longer shelf life. And we've perfected the shipping process to avoid melting. Your candy is made fresh and shipped via USPS Priority Mail, which arrives in 2-3 business days. DELICIOUS!!